FAQ
General Questions
We’d love to know how we can help you! Are you just starting out and need a website or online store to kickstart your success? 🚀
Or maybe you’re looking for someone to take care of your website, or manage and grow your social media, or run ads while you focus on the fun parts of running your business? 😎
Perhaps you’re ready for a fresh new look with a brand new logo and identity? 🆕
Or maybe you want to showcase your services in a super cool way, like with an awesome motion graphics video? 🤩
Whatever it is, we’re here to help you make it happen
Either through service packages or through the order form.
– Yes, Desline is a trademark operating under Donya Advertising Est. with a commercial registration number: 2050033288
– Through Visa or MasterCard cards via PayPal
– Local transfer to our account at the Saudi National Bank (Alahli).
– International SWIFT transfer
Yes, most of our clients request our services remotely / online
Through contact form, email, phone call, or Whatsapp
Website Design Questions
Excellent thinking! It shows that you understand the importance of your digital presence. Request a web design service from here.
It might be quicker than what you think, but let’s not rush! In our previous experience, most websites took around 4-6 weeks from planning to launch. We’ll make sure to get it done efficiently!
Check out our pricing packages for web design!
And if you have specific requirements, feel free to request a detailed price quote tailored to your needs.
Once you’ve placed your order, we’ll be in touch with you and send you our “design brief form.” It’s a simple questionnaire where you can provide us with detailed information about your requirements.
In the design brief form, we’ll ask for:
1- Your company profile
2- Content for the website pages, such as “About us,” “Our services and products,” “Our portfolio,” “Customers testimonials,” and “Contact information” (including links to your social media pages, geographical location, and official working hours)
3- Company logo and branding source files (or you can request us to design them if you don’t have them)
We’ll make sure to gather all the necessary information to create a customized design that perfectly represents your brand!
In short, the website is an interface to introduce your company, your field of work, and the services/products you offer. Whereas, the function of the online store – as its name indicates – is to sell those services/products.
Certainly. You can order it – separately – after we finish designing your website.
From 15 to 25 days as a maximum
Not only compatible, but also incredibly responsive on all devices and screens!
We believe that our clients’ websites deserve global access, so our answer is yes! You can request it from the service order form.
Of course, the site will be completely yours!
It is an acronym for Search Engines Optimization
SEO is the best way to show your site in search engine results without having to launch paid advertising campaigns.
But watch out! As there are some myths that revolve around it.
Absolutely! We offer two stages of SEO optimization, each with its own benefits:
1️⃣ Basic SEO: This includes optimizing your site for speed, size reduction, and security, as well as getting your pages indexed by search engines. The best part? It’s included for free when you choose our website and e-commerce design and development service.
2️⃣ Professional SEO: Take your SEO to the next level! In addition to the basics, we conduct in-depth keyword research to find the most relevant terms your customers are searching for. We then optimize your site’s internal pages accordingly, giving you an edge over the competition. Plus, we’ll build quality backlinks to boost your site’s visibility and help it rank higher in search results.
Don’t hesitate to reach out to us. We’d love to discuss how our professional SEO services can benefit your project and help you achieve your goals. Let’s get your website noticed!
The decision to invest in content marketing or ads depends on your specific goals and budget. Here’s a breakdown to help you decide:
💰 Ads: Advertising campaigns can provide immediate results and kickstart your sales. However, they can be costly, especially if you have a limited budget.
📚 Content Marketing: Content marketing is a long-term investment that focuses on creating valuable and engaging content to build trust with your audience over time. It helps establish your brand as a thought leader and can drive organic traffic to your website.
🤝 A Combined Approach: At Desline, we believe in the power of combining advertising campaigns with content marketing. This approach allows you to reap the benefits of both strategies, leveraging the immediate impact of ads while building long-term trust through valuable content.
Ultimately, the choice is yours, and we’re here to support you regardless of your decision. Whether you opt for ads, content marketing, or a combination of both, we’re ready to assist you in achieving your marketing goals. Let’s work together👋🏻
Absolutely, we have a skilled professionals who can effectively manage multiple social media accounts and bring value to your brand?, we have the perfect team for the job!
We offer flexible account management contracts that can be either monthly or quarterly, with automatic renewal for your convenience. However, if you prefer not to renew the contract, you have the option to opt out.
You can find our pricing packages for social media management on our website. Additionally, we offer the option to request a personalized price quote based on your specific requirements. Feel free to explore the options and choose the one that suits your needs best.
To ensure smooth communication and effective account management, we kindly request the following information:
Frequently asked questions: Please provide us with common questions about your company, services, and products. This will help us create informative and engaging content for your audience.
Contact details: Share your contact numbers, working hours, and geographical location. This information will be included in your social media profiles to facilitate communication with your customers.
Logo and branding files: If you have existing logo and brand identity files, please provide them. If you don’t have them, we can assist you in designing a professional logo and brand identity.
Account login information: We will need access to your social media accounts to manage them effectively. Please provide us with the necessary login credentials securely.
Once you complete your order, our team will reach out to you and send you brief form to gather more specific requirements for your account management. We value your input and will tailor our services to meet your unique needs.
all of them! As long as you belong to a social network; Instagram – Twitter – Facebook – Linkedin – Snapchat – Tik Tok – and even Google Maps.
Of course you can, but we prefer that you watch our work remotely, that is, not to open message and comment notifications so that the account manager can respond directly to them.
Our comprehensive social media management service covers various aspects to ensure a cohesive and engaging online presence for your brand. Here’s what you can expect:
Account Design Unification: We will harmonize the design elements across your social media accounts, creating a consistent and professional look that reflects your brand identity.
Content Creation: Our team will generate compelling and tailored content for your posts, keeping your audience engaged and informed about your company, products, and services.
Post Design and Image Retouching: We will create visually appealing and high-quality posts, utilizing eye-catching graphics and professionally edited images to enhance the visual appeal of your content.
Content Publishing and Scheduling: We will handle the seamless publishing and scheduling of your social media posts, ensuring they are shared at optimal times to maximize reach and engagement.
Message and Comment Management: Our dedicated account manager will actively monitor and respond to messages and comments on your behalf, fostering meaningful interactions with your audience and providing timely support.
Monthly Interaction and Followers Reports: We will compile detailed reports on the interaction and follower growth of your social media accounts, providing valuable insights into the effectiveness of your social media strategy.
Interactive Contests and Advertising Campaigns: As part of our monthly plan, we can also assist in creating interactive contests to boost engagement and launch targeted advertising campaigns to expand your reach and drive conversions.
Our goal is to help you establish a strong online presence, increase brand awareness, and foster meaningful connections with your target audience.
“Content is king”, if we say “no”, then that means that we are turning against the king of the web!
Together, our writers, designers, and video editors create engaging content, in all possible formats, to support all of your marketing goals.
Logo & Branding Questions
Don’t worry at all, our team of experts in branding design is carefully selected from top professionals in the industry, ensuring that you will be delighted with the exceptional output we deliver.
With the privilege of having designed numerous logos and identities for various brands, we are able to deliver the final deliverables within an estimated timeframe of 10-15 days.
Check out our pricing packages for logo and branding design!
And if you have specific requirements, feel free to request a detailed price quote tailored to your needs.
Upon completing your order, our team will reach out to you and provide a design brief form. This form is crucial for capturing your detailed requirements and preferences, allowing us to commence the creative process for your new logo and brand.
Once you order our logo and branding design service, you can expect to receive a comprehensive package that includes:
Custom Logo Design: Our talented designers will create a unique and memorable logo that represents your brand’s identity and values.
Brand Identity Elements: We will develop a cohesive brand identity system that includes color palettes, typography, and visual elements to ensure consistency across all your marketing materials.
Brand Style Guide: You will receive a detailed brand style guide that outlines the proper usage of your logo and brand elements, ensuring consistent and professional representation across various platforms.
Stationery Design: We can also provide additional deliverables such as business card designs, letterheads, envelopes, and other stationery items to enhance your brand’s professional image.
Social Media Assets: To help you establish a consistent presence across social media platforms, we can create social media profile pictures, cover photos, and other assets tailored to the specific platform requirements.
Source Files: You will receive the source files of your logo and design assets, allowing you to make future modifications or adaptations as needed.
Our goal is to deliver a comprehensive branding package that aligns with your vision and helps you establish a strong and memorable brand presence.
After reviewing and approving the design, all source files will be submitted, for example: AI – JPG – PNG – PSD for printing or future modification.
3 logo design reviews, 2 stationary (printables) and digital assets design reviews.
Motion Graphics
We’ve always been interested in meeting passionate people who love what they do. You can view the details of the service and request it from here
The time required to create a motion graphic video depends on various factors such as the complexity of the project, duration of the video, level of detail, and the availability of the required assets. Typically, the process of creating a motion graphic video involves several stages, including scriptwriting, storyboard development, animation, sound design, and revisions.
For a standard motion graphic video, our team usually requires a timeframe of 2-4 weeks to complete the project. However, please note that this is an estimate and the actual timeline may vary based on the specific requirements and scope of your project. We strive to deliver high-quality videos within a reasonable timeframe to ensure your satisfaction and the successful communication of your message.
Check out our pricing packages
And if you have specific requirements, feel free to request a detailed price quote tailored to your needs.
Understanding the purpose of creating a video is crucial for us to effectively convey your story to your target audience. We also take into consideration your specific industry, activity, and the services or products you offer. Once you submit your order, we will reach out to you and provide a design brief form to gather detailed information about your requirements. This will enable us to begin the creative process and deliver a video that aligns with your goals and resonates with your audience.
Social Media Management Questions